Privacy policy

SHRE Store by SHRE Studio
VAT Number: 405670992

SHRE Store by SHRE Studio respects your privacy and is committed to protecting the personal information you share with us when visiting our website, placing an order, subscribing to our emails, or contacting us.

This Privacy Policy explains what information we collect, how we use it, and how we protect it.

Information We Collect

When you use our website or place an order, we may collect the following information:

  • Your name and surname
  • Email address
  • Phone number
  • Billing and shipping address
  • Order details
  • Payment confirmation information
  • Communication history with us
  • Website usage information, including cookies, device information, browser type, IP address, and pages visited

If you subscribe to our newsletter or email updates, we also collect your email address for marketing and communication purposes.

How We Use Your Information

We use your personal information to:

  • Process and confirm your orders
  • Prepare and deliver your products
  • Contact you about your order
  • Provide customer support
  • Manage returns, refunds, exchanges, or damaged product claims
  • Send newsletters, product updates, offers, and design-related communication, if you have agreed to receive them
  • Improve our website, services, and customer experience
  • Meet legal, tax, accounting, and compliance obligations

Email Marketing

If you subscribe to our email list, we may send you updates about SHRE Studio, new products, design objects, offers, exhibitions, or other brand-related news.

You can unsubscribe from marketing emails at any time by using the unsubscribe link in our emails or by contacting us at contact@shre.ge.

We do not send marketing emails without your consent.

Payments

Payments are processed through secure third-party payment providers, including Shopify and payment providers such as UniPay.

SHRE Store by SHRE Studio does not store your full payment card details. Payment information is processed securely by the payment provider according to their own privacy and security standards.

Sharing Your Information

We may share your information only when necessary to provide our services and complete your order.

This may include sharing information with:

  • Shopify and e-commerce service providers
  • Payment providers, including UniPay
  • Courier and logistics partners
  • Accounting, tax, legal, or compliance service providers
  • Analytics and website performance tools
  • Marketing and email service providers, only when you have subscribed or agreed to receive communication

We do not sell your personal information.

Shipping and Delivery

To deliver your order, we may share your name, phone number, address, and order details with courier or logistics partners.

For international shipments, your information may also be shared with customs authorities, shipping providers, or import/export service providers when required.

Cookies and Analytics

Our website uses cookies and similar technologies to support website functionality, shopping cart features, checkout, analytics, and website improvement.

Cookies may help us understand how visitors use our website and improve the shopping experience.

We may use Shopify analytics and other analytics tools such as Google Analytics, Meta Pixel, TikTok Pixel, or similar services.

You can control or disable cookies through your browser settings. Please note that disabling cookies may affect some website functions.

Data Storage and Security

We keep your personal information only for as long as necessary to provide our services, process orders, manage customer support, meet legal obligations, and maintain business records.

We take reasonable steps to protect your personal information from unauthorized access, loss, misuse, or disclosure.

However, no online system is completely secure, and we cannot guarantee absolute security of information transmitted online.

International Data Processing

Because we use Shopify, payment providers, analytics tools, email services, and courier partners, your information may be processed or stored outside Georgia.

By using our website or placing an order, you understand that your information may be processed by trusted third-party service providers in other countries where they operate.

Your Rights

You may contact us to:

  • Request access to your personal information
  • Correct inaccurate information
  • Request deletion of your information, where legally possible
  • Withdraw consent for marketing emails
  • Ask questions about how your data is used

Some information may need to be kept for legal, tax, accounting, fraud prevention, or order history purposes.

Children’s Privacy

Our website and products are not intended for children. We do not knowingly collect personal information from children.

Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated version.

Contact Information

For questions about this Privacy Policy or your personal information, please contact us:

SHRE Store by SHRE Studio
VAT Number: 405670992
Address: #1 Budapest St, 1st Turn, Tbilisi, Georgia, 0160
Phone: +995 598 98 66 88
Email: contact@shre.ge